Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last updated: December 2024

Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.

Personal Information

  • Name, email address, and contact information
  • Company information and job title
  • Account credentials and preferences
  • Communication history and support requests

Usage Information

  • How you interact with our services
  • Features you use and time spent on our platform
  • Device information and IP addresses
  • Browser type and operating system

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services.

  • Provide and deliver our AI services
  • Process transactions and send related information
  • Send technical notices and support messages
  • Respond to your comments and questions
  • Improve our services and develop new features
  • Monitor and analyze usage patterns
  • Detect and prevent fraud and abuse

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy.

We may share information:

  • With service providers who assist in our operations
  • To comply with legal obligations
  • To protect our rights and prevent fraud
  • In connection with a business transfer
  • With your explicit consent

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

  • End-to-end encryption for data transmission
  • Regular security audits and assessments
  • Access controls and authentication measures
  • Secure data centers with 24/7 monitoring
  • Employee training on data protection

Your Rights

You have certain rights regarding your personal information, including:

  • Access to your personal information
  • Correction of inaccurate information
  • Deletion of your personal information
  • Restriction of processing
  • Data portability
  • Objection to processing

To exercise these rights, please contact us at privacy@squarm.com

Cookies and Tracking

We use cookies and similar tracking technologies to improve your experience and analyze how our services are used.

  • Essential cookies for basic functionality
  • Analytics cookies to understand usage patterns
  • Preference cookies to remember your settings

You can control cookies through your browser settings.

International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us:

Contact Information

Email: privacy@squarm.com

Phone: +91 9892305067